CONFLICT ASSESSMENT

It is often valuable to stand back from conflict and gain perspective on the situation with a view to examining possible courses of action. The very act of conflict assessment can sometimes be the trigger for a fundamental shift in a destructive conflict pattern, or as a minimum it provides some options for successful conflict management. With a combined forty-two years experience in various forms of conflict facilitation, we help you make sense of what often feels like a crazy situation. We have pioneered new approaches to conflict analysis. One such approach is Relational Mapping.

In Transpectives we don’t assume that every conflict should be resolved. In fact some conflicts are key to sustainable competitive advantage and need to be nurtured. An example of strategically valuable conflict that is associated with continuous improvement is customer service. With polished, efficient methods John and Vi will assess your conflict situation and design a conflict facilitation process that is strategically suited to your unique circumstance.

With extensive experience in conflict analysis and conflict process design, John and Viola understand how organizational structure and practice impacts effective work relationships. They will help you build a work culture, one team at a time, where the conflict associated with continuous improvement becomes part of your sustainable competitive advantage.