Transforming

conflict for growth.

We help individuals—including leaders, families, and teams—turn conflict into a catalyst for growth. Through coaching, mediation, and training, we help you move beyond what keeps you stuck—equipping you to harness conflict for lasting, transformative change.

Navigating your conflict.

Conflict Coaching & Mediation

Through personalized conflict coaching and mediation, we help you move beyond what keeps you stuck—building trust, improving dynamics, and creating lasting change.

  • When you feel stuck — in your family, organization and team.

  • When you feel like you’ve exhausted all other options.

  • When you’re overwhelmed by the complexity of the circumstance you find yourself in.

  • When you can’t see the way forward in the change you hope for.

  • Helping you navigate the relational dynamics involved in business transitions.

Conflict Agility Training

Our training equips you to leverage conflict for change, build resilience, deepen emotional intelligence, and navigate complexity with clarity and confidence.

  • When conflict keeps draining your time and energy.

  • When small issues snowball—and the hard conversations are not happening.

  • When you've tried training before, but it didn’t stick or didn’t translate to real situations.

  • When you desire to shift your perspective of conflict from something to “get through” to an opportunity for change.

What

makes us

different.

Beyond Resolution

We go deeper than surface-level fixes, addressing systemic patterns for sustainable impact.

Capacity Building

We don’t just solve problems—we equip individuals, teams, and organizations to navigate conflict for transformative change.

Intergenerational Strength

With John’s decades of experience and Jodi’s fresh insights, we bring wisdom, innovation, and care to our breakthrough conflict coaching.

Remote and in-person options

We primarily work through virtual sessions, providing seamless, accessible consultations wherever you are. While we specialize in online facilitation, we also offer in-person mediation and training when needed. Based in Vancouver, we provide flexible support locally and beyond.

About us

Portrait of a middle-aged man with a slight smile, wearing a blue striped shirt, standing indoors near a window with bars.

John Radford, Ph. D.

Owner & Principal

For over 40 years, John has guided leaders and organizations worldwide in embracing conflict as a catalyst for growth and transformation. Specializing in complex organizational change, he brings deep expertise across corporate, government, labour, and community sectors.

A young woman with shoulder-length brown hair and light skin, smiling while sitting against a plain light-colored background, wearing a white T-shirt and small hoop earrings.

Jodi Enns, MA.

Senior Associate

Jodi empowers people to engage conflict with courage. A Qualified Mediator through the ADR Institute of Canada, she brings a curiosity-driven approach to teaching, mediation, and process design, turning conflict into opportunity.

Portrait of a smiling middle-aged woman with blonde hair, blue eyes, wearing a white shirt and a light scarf, outdoors with green foliage in the background.

Viola Neufeld, MSW.

Senior Associate

Vi brings a deep well of experience to her work, drawing on her background as a business owner, therapist, and educator at Royal Roads University. A Registered Couple and Family Therapist and member of Mediate BC, Vi helps people navigate complexity with clarity and compassion.

Ready to shift conflict into opportunity?